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Warning - Phone calls NOT from Australis |
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Written by My Australis Admin
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Wednesday, 25 August 2010 11:15 |
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Warning - Spurious Phone Calls NOT from Australis
Some of our customers have received phone calls supposedly from their Internet Service Provider, telling them that they have a virus on their computer.
Typically the caller will then ask the person to switch their computer on.
The caller also has a strong Indian Accent
These are fake calls, & NOT from us.
Please record the number & advise us if you can capture it from your caller ID, & then hang up
We do receive reports from AISI, an Australian Governement agency, advising us if your service has been compromised, & we will let you know about these issues, by email, we will NOT phone you up. If you do get an email from us regarding a Compromised Service, it will contain details of your connection, so that you know it is from us, & normally we will recommend running the freely obtainable Malware Bytes software for removal of problem.
Typically these issues are related to a program which is sending unsolicited emails from your connection, not a virus.
& this will be negatively impacting on your adsl service.
The important thing to remember is that we are not calling you telling you that you have a virus. |
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Last Updated on Wednesday, 25 August 2010 11:45 |
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Written by Australis Support
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Optus has gone live with seven new 3G-enabled sites in New South Wales and Queensland on Friday, increasing the footprint of its 3G network across the country.
In mid-July, Optus announced 2100MHz spectrum for 972 sites around Australia, to expand its 3G footprint in regional Australia, going head-to-head with Telstra's Next G network.
The seven new sites are situated at Hervey Bay, Yarrawonga, Garbutt and Stockland Stadium in Queensland, with New South Wales getting Optus 3G access in Wagga Wagga, Forest Hill and Port Macquarie.
Andrew Smith, director of Optus Mobile Network, said in a statement yesterday that 14 more sites will be sent live within the next week, which will enhance network services in Port Macquarie and Wagga Wagga in New South Wales, Toowoomba in Queensland and Bendigo in Victoria. |
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Written by Australis Support
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Sunday, 25 July 2010 09:54 |
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We have some very exciting new plans coming in 8Mbps & ADSL 2+ Speeds
Using our normal network, these plans will feature awesome amounts of data
at unbelievably low prices.
More news in 3 to 4 weeks
if you would like a personal email when the plans are ready to be released, or when we have more details,
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
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Written by Rob McIntosh
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Now Available for Locall Australis Customers
Naked ADSL services are now available from Locall Australis
Our first Naked ADSL plan includes a massive 200gb of data, for a jaw-droppingly low price!
It's at ADSL 2+ speeds 100gb peak/100gb off peak for only $59.95 per month.
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Read more...
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Written by Australis Support
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Tuesday, 30 March 2010 14:29 |
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April 2nd to April 5th
Both the Sales and Support Offices will be closed during Easter
| Day | Times |
| Friday the 2nd of April |
Sales/ Admin - closed
Support - closed |
| Saturday the 3rd of April |
Sales/ Admin - closed
Support - Callbacks between 10am & 4pm * |
| Sunday the 4th of April |
Sales/ Admin - closed
Support - closed |
| Monday the 5th of April |
Sales/ Admin - closed
Support - closed |
* If you call our support number, 1300 722 050, you will be asked to leave a message & we will call you back within the next 2 hours
However, before you call us - if you are experiencing problems, please refer to the FAQ section on the website at http://www.australis.net/faq.php . Answers to the most common problems are listed here.
There are also a rapidly growing number of guides here
If you have no connection, the first thing you should do is turn everything off, including your adsl modem, turn it back on and try again. This will usually fix the problem.
Please try & resist the temptation to alter any settings, or reset your modem |
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Last Updated on Wednesday, 31 March 2010 09:03 |
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The News
