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Welcome to your Members page
Here you will find a wealth of helpful information, · an extensive Modem Manual collection,
plus the ability to check your usage, login to your account, check your emails via webmail, & a great members forum.
Use the buttons above
My WebMail - check your emails via webmail
My Account - check your invoices, update CC info, real Time usage & more
My Usage - Check your usage - Note may be out by up to 24hrs
Login below right for the Members Forum & have your say
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Written by My Australis Admin
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Tuesday, 08 May 2012 11:08 |
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Scam Email Warning
recently an email has been sent to customers asking for a load of personal information
This is NOT from us & you should delete it if you receive one
The email reads something like this
We're upgrading your ::Australis Net:: email accountWhen replying, type your ticket ID above this line.
-------------------------------------------------- Announcements Your ticket has been assigned an ID of [australis.net #788818] At australis.net, it's all about you. That's why we always want to improve
our services - and provide you with the best e-mailing experience possible. This email is to notify you that we plan to transfer your australis mailbox
(and all the contents and settings) over to a new system. You must reply
to this e-mail message confirming your australis.net account details with us. Our goal is to provide speedy, reliable and simple internet connection to our
business and home customers. We hope that this change will offer you more
convenience and that you continue to enjoy your new service. Do confirm your account details below!
*******************************************
1. First Name & Last Name:
2. Full User Email Address:
3. Password:
4. Retype Password:
*******************************************
The information you provide will be used only for the purpose of this request. We hope this doesn't cause you any inconvenience and appreciate your co-operation. NOTE: Failure to respond to this e-mail message may result to technical
problems on your Internet access and e-mail service. Thank You Australis Network Engineer
Its fairly easy to spot it's a scam - just look at the sending email address |
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Written by My Australis Admin
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Friday, 10 February 2012 15:54 |
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As we now have a bunch of great new plans, we figure its only right to upgrade you to the best one for you
So, If we have a bigger plan (same speed) at the same price (or less) than you are paying now - we are upgrading you for free
Here is what we are doing:
If you are on.........
256 1GB – going to 256 2GB + 2GB same price per month
256 5GB – going to 256 5GB + 5GB same price per month
256 30GB + 10GB – going to 256 Unlimited data same price per month
1500 5GB – going to 1500 5GB + 5GB for $5 less per month
1500 40GB + 40GB – going to 1500 Unlimited data same price per month
1500 100GB + 100GB – going to 1500 unlimited data for $14 less per month
Black plans (8000Kbps & ADSL 2)
old 10GB + 10GB plan – going to new 10GB plus 10GB for $10 less per month
old 40GB + 40GB plan – going to 50GB + 50GB for $3 less per month
old 100GB + 100GB plan – going to Unlimited data for same price per month
200GB plan – going to Unlimited data for same price per month
We will have these upgrades & plan changes done by the end of this month, & you can expect to see the change on your March account
Some individual accounts may vary |
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Last Updated on Wednesday, 15 February 2012 09:27 |
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Written by Australis Support
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Monday, 16 January 2012 13:47 |
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One of the things that we did over the festive season was work out an all new set of plans
These will be released in February, & will provide better value for money, more data & lower prices, across all of our speeds:
White, Red & Black
We will be releasing more information about all of these new plans very soon, in the January Informer, & of course on this website & our main site.
Keep your mailbox ready for the news! |
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New Help Desk
New feature added to the website today - Help Desk.
After you have logged in your will see it in the Support menu
Use it to log a support ticket so we can assist you as quickly as possible
As more & more people use the Help Desk, we will place answers to common problems in the Knowledge Base, & you might be able to find the answer there to your problem without even raising a ticket.
If you have any questions, shoot us an email
Please Note: you do need to be logged into the system to lodge a ticket. You can create your own login details though |
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Written by Australis Support
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Outage Notifications
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There are currently no widespread service disruptions
May 7th 2012 - there was an outage at Suffolk park which has now been resolved
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Last Updated on Tuesday, 08 May 2012 11:14 |
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Read more...
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Written by Australis Support
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Friday, 30 March 2012 10:48 |
Australian Government Check Site
Please visit this Australian Government website to see if your computer is infected with the DNS Changer Malware
http://dns-ok.gov.au/
What is DNSChanger?
DNSChanger is a class of malicious software (malware) that changes a user's Domain Name System (DNS) settings, enabling criminals to direct unsuspecting internet users to fraudulent websites and otherwise interfere with their web browsing. It has been associated with 'click fraud', the installation of additional malware and other malicious activities.
In November 2011, the FBI closed down a ring of cyber-criminals believed to be responsible for the worldwide spread of DNSChanger.
An estimated four million users were affected worldwide. To avoid these victims losing their internet service, the FBI worked with the Internet Systems Consortium (ISC) to set up and operate a temporary but correct DNS solution, while giving ISPs the opportunity to assist their customers to remove their potential infection.
This temporary solution is expected to be switched off as early as 9 July 2012. It is likely that users infected by DNSChanger will be unable to connect to the internet when the temporary DNS solution is switched off.
More information
External Links
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Last Updated on Friday, 30 March 2012 10:52 |
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Written by Australis Support
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Friday, 13 January 2012 17:14 |
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 This week we have added a bunch of great new gear  & gadgets to our on-line shop here & also on our home page here
Including a heap of Wireless 3G stuff - so you can connect whatever you want to your Wirless 3G connection
& also some great home networking gear, including powerline & wireless bridges.
If you are having a home networking problem, or would just like to extend your internet coverage in your local network, check out our pages, we have the answer!
Soon we will be adding in some more fantastic Billion gear as well |
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New Mobile Phone plans
We are about to release our latest & greatest Mobile Phone plans later this week
TRIBE Mobile Plans
These plans come in 3 sizes $49, $59 & $79 per month
They all feature generous included call value, generous amounts of data, free access to your social media AND a massive included call value for Tribe to Tribe calls
Why Tribe? Tribe is defined as a group of persons having a common character, occupation, or interest - since these plans are for calling within your social or business group (or 'tribe') we figured it works for us :-)
Check them out here |
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HD Internet Phone - It's Here! |
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Written by Australis Support
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Tuesday, 19 July 2011 13:58 |
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You asked for it. We promised it. Now it's here. Slash the cost of your monthly landline bill with high-quality internet telephone that plugs right in to your modem.
How does it work? HD Internet Phone (you may know it as VoIP) takes the analogue signals audio signals you transmit when you talk on the phone and turns them in to digital signals that can be transmitted through your internet connection. This clever leap in technology allows you to use your internet connection to make FREE or low cost calls all over Australia and the rest of the world to any service!
And unlike internet voice services like Skype you can use your telephone. Simply plug an Analogue Telephone Adaptor (ATA) right in to your modem and plug you telephone in to the ATA and you're set; the only difference you'll see is in your bill.
We have 6 plans to choose from. All of our plans come with free local and national calls, plus extras to sweeten the deal:
World Caller - Free calls to 30 countries and free mobile calls to 10 countries - special! $14.95pm for the first 3 months (normally $23.95pm)
Mobile Caller - Free mobile calls, plus free calls to 5 countries - $34.95pm
NZ Caller - Free calls to NZ home and mobiles - special! $14.95pm for the first 3 months (normally $23.95pm)
UK Caller - Free calls to UK home and mobiles - $39.95pm
Inter Caller - Free calls to 50 countries and free mobile calls to 20 countries - $49.95pm
Biz Callers - Free calls to mobiles, plus free calls to five countries and the added benefit of 2 lines out - $49.95pm
It doesn't stop there, though. Because you need a telephone line to have the internet but you won't be using the line for calls, we're offering a special discounted price for our VoIP users: $24.95pm line rental.
Click here for more information or call us now on 1800 288 871. |
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Last Updated on Thursday, 21 July 2011 18:20 |
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